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Documentation

Learn Rosiovend.

Plain-English guides for the people who run a business on Rosiovend every day — grouped into four simple tracks.

Track 01

Getting started

Go from sign-up to first sale in one afternoon.

  • Set up your business

    Pick your country and business type, claim a storefront address, and you're live. We guide you through your first product, your first staff invite and connecting payments.

  • Add products or services

    Whether you sell goods, food or services, add items one by one with photos, prices and modifiers — or bulk-upload from a spreadsheet.

  • Invite your team

    Add cashiers, kitchen staff, accountants or branch managers. Each gets a role with the right level of access and their own login.

  • Start accepting payments

    Connect Paystack or Flutterwave once and take card, transfer and mobile-money payments — settled directly to your own bank account.

Track 02

Day-to-day operations

Once you're live, this is what keeps the lights on.

  • Take orders from anywhere

    Walk-in via POS, online via your storefront, phone-in via your dashboard, or table-side via QR code. Every order lands in one queue with one source of truth.

  • Inventory that keeps up

    Stock counts update the moment an order is placed or a transfer is made. Set re-order points, get low-stock alerts and run cycle counts without spreadsheets.

  • Delivery, pickup and dine-in

    Configure delivery zones and fees, set pickup windows and manage table layouts. Customers see live lead-times and you stay in control.

  • Bookings & appointments

    If you take reservations or appointments, Rosiovend handles the calendar, deposits, reminders and no-show tracking.

Track 03

People & money

Pay the team and keep an eye on the numbers.

  • Run payroll

    Salaries, wages, tips and country-aware statutory deductions, with maker-checker controls and payslips for staff. One run pays everyone.

  • Roles, permissions & audit trails

    A cashier sees the till, a manager sees their branch, the owner sees everything. Sensitive actions are logged with who, what and when.

  • Multi-branch & multi-currency

    Run several locations from one login. Each branch has its own till, inventory, staff and reports — and you see the rolled-up picture in one place.

  • Payments & settlements

    Per-business subaccounts mean money settles directly to your bank. Reconciliation and a payments ledger keep every figure accounted for.

Track 04

Brand & growth

Make it your brand and bring customers back.

  • A storefront that looks like you

    Pick a theme, add your logo and colours, write your story and add photos. Your storefront lives on your own subdomain or custom domain.

  • Loyalty, referrals & coupons

    Points, rewards, referral programmes and targeted coupon codes — all carrying your brand — to keep customers coming back.

  • Email, SMS & chat

    Receipts, order updates and re-engagement messages sent from your business name, plus a shared inbox for web chat and WhatsApp.

  • AI assistants & automation

    Built-in assistants draft replies and summarise reports, while simple automations handle reorders, alerts and follow-ups for you.

Built to be the system of record

When the platform is the till, it has to work

  • Security & audit

    Encryption, role-based access and audit trails on sensitive actions keep your money and data safe.

  • Backups & recovery

    Your data is backed up regularly so your business can keep running, even on a bad day.

  • Pan-African by design

    Localised currency, tax and payment handling in every market we serve.

Still have questions?

Talk to a real human

Our team responds to every message within one business day — and can walk you through setting up your business.

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